Privacy & Data Protection Policy

Legal Entity Name: COMPUTER ZONE

Brand Name: FloppyKart

Website: https://www.floppykart.com

Contact Email: COMPUTERZONE333@GMAIL.COM

At FloppyKart, operated by COMPUTER ZONE, we respect your privacy and are committed to protecting the personal information you share with us through our website, online store, and related services.

1. Information We Collect

We may collect personal information that you provide when placing an order, booking a repair service, creating an account, or contacting us. This information may include:

• Name and contact number
• Email address
• Billing and shipping address
• Order details and transaction references
• Information relevant to repair requests and customer support

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Processing and fulfilling orders
• Arranging product delivery and issuing applicable invoices, including GST invoices where required
• Providing order confirmations, tracking updates, and customer support
• Managing repair requests and communicating diagnostic updates
• Sending relevant warranty or software license expiry reminders, where applicable
• Maintaining records, preventing fraud, and meeting applicable legal obligations

3. Payment Information & Security

Payments on FloppyKart may be processed through third-party payment gateway providers. We do not intentionally store full payment card numbers or sensitive banking passwords on our own systems. Payment information is handled according to the relevant payment provider's processes and security practices.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

4. Sharing of Personal Information

We do not sell or rent customers' personal information to third-party marketers.

We may share relevant information with service providers when necessary to operate our business, including:

• Logistics and delivery partners for order fulfilment
• Payment gateway providers for payment processing
• Technical service providers supporting website operations
• Authorities or other parties where disclosure is required by applicable law

Such information is shared as necessary for the relevant purpose.

5. Cookies & Website Usage

Our website may use cookies or similar technologies to support essential website functions, maintain user sessions, and improve the browsing experience. You can manage cookies through your browser settings, although disabling certain cookies may affect some website features.

6. Data Retention & Your Privacy Rights

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, record-keeping, and legal compliance.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Certain information may need to be retained where legally required or necessary for legitimate business purposes.

7. Third-Party Services

Our website may link to or use third-party services, including payment providers and other external platforms. Those services may have their own privacy policies and terms. We encourage customers to review the applicable policies before using third-party services.

8. Changes to This Policy

COMPUTER ZONE may update this Privacy Policy when necessary to reflect changes in business operations, website functionality, or applicable legal requirements. The revised version will be published on this page with an updated effective date where appropriate.

9. Contact Us

For questions, privacy-related requests, or concerns about the handling of your personal information, contact us using the details below.

Legal Entity: COMPUTER ZONE

Brand Name: FloppyKart

Website: https://www.floppykart.com

Email: COMPUTERZONE333@GMAIL.COM

Please include sufficient details in your request so that we can identify and respond to it appropriately.